It’s Time to Generate Revenue Out of Your Non-New Returns

Non-salable returns have always been a burden on brands. A cost of doing business. 

That’s changing. 

Arrive is a fully managed recommerce resale platform that turns cost centers into profit centers by helping brands and retailers divert products such as non-new returns, excess and damaged inventory into revenue-generating inventory. Brands already using Arrive include YETI, Burton, Blanqi and The Citizenry. 

The platform, which includes its Recommence Management Technology, Recommerce Storefront Technology, and analytical tools, allows merchants and brand to own their entire path to purchase. The result is higher profits, operational efficiency, and customer acquisition and lifetime value.

It’s also built to integrate seamlessly with 3PLs, which brings us to our reason for writing this post...

… The Capacity recommerce program, powered by Arrive, has officially launched.

Here’s why we’re excited about that: 

• 50% of customers who make purchases through a brand-certified resale channel are net new. By making products more accessible to price-sensitive customers, brands are increasing their exposure and expanding their base - all while protecting brand equity.
  
• 35% of customers who make purchases through a brand-certified resale channel transact in new and non-new. They're buying returned and new products.
  
• Instead of liquidating and selling excess inventory for pennies on the dollar, Arrive is helping brands resell returns and overstock inventory for up to 70% of MSRP through a fully branded experience. The customer doesn't even know Arrive exists.
  
• Arrive helps brands reduce their waste and carbon footprints by diverting non-new returns and excess inventory from landfills. That's huge for sustainability.
  
• Arrive also integrates with Loop, one of our returns management partners, making it easy for brands to route returns for brand - certified resale.

“We can't wait to get to work with Capacity to create seamless recommerce experiences for their brands. Capacity's customers trust them and often view them as strategic advisors – people with deep ecommerce and fulfillment experience who know where the next big opportunities are.” 

— Nate Schisler, Head of Operations | Arrive

To learn more about how Capacity and Arrive can help your brand convert more customers, reduce costs and drive sustainability initiatives through recommerce, contact info@capacityllc.com.